Optimising a Contingent Workforce
is Humanly Possible


Managed Service Programmes (MSP)

We deliver comprehensive, global Managed Service Programmes that optimise contingent workforce management and supplier performance.

Our Managed Service Programmes (MSPs) are delivered by TAPFIN. Our quality programme management, efficient processes, breadth of services and global reach allow us to deliver high quality solutions to meet and exceed our clients’ requirements. As the leading provider of vendor neutral and hybrid MSP solutions, we’re proud that our MSP expertise has been recognised in the following achievements:

Global MSP leader

We’re proud that industry analysts Everest Group have named TAPFIN as the Global MSP leader for four consecutive years.

$9 billion+

With 400 MSP programmes managed by TAPFIN globally, we have over $9 billion spend under management.

ISO accredited

TAPFIN is the only MSP vendor to have established and maintained an ISO 9001:2008 certification for all its processes.

MSP Delivery Areas

TAPFIN provides a single, standardised contingent workforce management solution. We offer three models to meet your organisational goals and structure – regardless of the model you choose, our allegiance is to you and you alone.

Vendor Neutral MSP

We’ll act as an extension of your procurement, HR and compliance functions, managing your contingent workforce independently of supply. Orders are filled using a pool of vetted and pre-approved vendors – a competitive, yet neutral, approach.

Hybrid MSP

A combination of the Neutral and Master MSP models, our Hybrid MSP allows you to use the most appropriate vendor model for each of your business units, so you can meet each of their their unique talent demands.

Statement of Work

We can model our MSP to either incorporate, or allow for expansion, into statement of work management services – supporting your resourcing decisions, and providing appropriate compliance and cost governance.

Solutions in Action

Learn how our MSP solutions have helped a selection of leading organisations successfully meet their contingent workforce challenges:

International Insurance Provider

Delivering a successful programme extension for an international insurance provider.

Multinational Financial Services Corporation

Providing a multi-national resourcing solution for all non-permanent roles at this financial services firm.

Multinational Technology Leader

Delivering a multi-country neutral vendor MSP, with three-phased implementation.

Global IT Provider

Delivering a neutral managed service programme for a global leader in information technology.

International Oil Services

Supporting an international oilfield services client with their UK workforce strategy.

FMCG Leader

Harnessing our longstanding partnership to deliver enhanced benefits to a FMCG leader.